In the final Harry Potter book Dumbledore says to Harry, ‘Of course it is happening inside your head, Harry, but why on earth should that mean that it is not real?' - proof that it doesn't matter if you’re using your imagination or picturing a real event - our unconscious mind can’t tell the difference.

Why are appraisals important? Because they’re an opportunity to celebrate success, re-set and GET WHAT YOU WANT.

I expect you've heard before that most of our communication is via body language and tone of voice, with words only accounting for c7% of our impact. I have seen this from a new perspective this week. I've been on an NLP course (neuro linguistic programming)and qualified as a practitioner to add to my coaching tool kit to support my clients.